Frequently Asked Questions

If you don’t see your question here, feel free to contact us directly — we’re happy to help!

Do you charge a fee for your services?

Our services don’t cost you a thing! We’re paid by the hotels, cruise lines, and travel partners we book through—not by you. That means you get expert travel planning, personalized support, and exclusive perks at no extra charge.


It’s like having a travel BFF… who happens to do all the work for free

Can you help with flights, hotels, and activities?

Absolutely! We can book flights, accommodations, excursions, transfers, travel insurance, and more—everything you need for a seamless travel experience.

How far in advance should I book?

We recommend booking:

  • Cruises: 6–12 months in advance

  • Family vacations: 4–9 months ahead

  • Holiday travel: As early as possible!

But we’re happy to help with last-minute plans too.

Why use a travel advisor instead of booking online?

When you book with Simply Depart Travel, you get:

  • Personalized recommendations

  • Time-saving support

  • Access to insider deals and perks

  • Help before, during, and after your trip


I am a real person, not a call center!